Amount of lotion used

[R...]

I'm just curious--is the chiropractor or whoever's in charge of the practice really that clueless? How can they employ an MT who takes a phone call in the middle of a massage, shorts the patients, and doesn't seem to know how to use lotion properly? I would have thought that they'd go out of their way to hire professionals who are going to reflect well on the practice.

I'm just a student so maybe my perspective is a little limited but if someone did that to me I'd think twice about returning to that chiro. Not questioning your judgement ace88, I'm just outraged at how you've been treated.

The lady who took a phone call is different than the one who shorts patients with time. She only took a phone call once or twice in important situations, and since I was the last client of the night she gave extra time, so I didn't really care. She's leaving in a couple months anyway, so the chiro, who does get annoyed at her, probably will resist doing anything. He gets annoyed at her for actually going overtime with clients too much.

As for the lady who shorts clients with time, I'm not sure if the chiropractor is aware of it. Another therapist actually told me that she thinks the chiro and this one therapist have some kind of deal and that whenever there are openings, the therapist who shorts people gets them before anyone else. Now I don't know if they just don't like each other or what.....I should say, I've probably had 1 massage a week for about a year, and I've only had two or three bad experiences, so it's not like I am complaining. They just all happen with this lady who skips clients for time. I've probably had her 5 times and only once did I get a half hour, and the one time was embarrassingly short, 15 minutes!

 

[the man]

I've probably had her 5 times and only once did I get a half hour, and the one time was embarrassingly short, 15 minutes!

That's so WRONG. :evil: The ONLY time I would think of shorting a client for time is if either 1) they have a habit of showing up late or 2) they're late, don't have a pattern of it BUT I have a client right after them. Other than that, I advertise an hour (or whatever), they get the hour ON THE TABLE.

Blessings,
~Jyoti

 

[Mat G]

1) they have a habit of showing up late or 2) they're late, don't have a pattern of it BUT I have a client right after them. Other than that, I advertise an hour (or whatever), they get the hour ON THE TABLE.

I cut clients short for the same reason, showing up late for appointments isn't just disrespecting my time but also the clients after them.
Another reason I will cut someone short is if they start getting inappropriate on my table. This has happened twice...cause I had to go the bathroom and could not possibly hold it any longer, both times they had 5 minutes left.

 

[tombgeek]

I always show up for appointments early at the chiropractor. If I am lucky, and the therapist's previous client didn't show up, sometimes they'll take me early and give me 40 minutes instead of a half hour. Well, in regards to this one therapist who cuts time, me being late was not the reason. In fact, one other therapist told me the reason my massage actually started late with her was not because they were backed up with the schedule, but because this time cutting therapist was busy goofing off talking with people! Kind of annoyed me, if true. I think whenever her schedule is off, she cuts people's times short to make it up, regardless of the reason.

 

[Obamanized]

Well, in regards to this one therapist who cuts time, me being late was not the reason. In fact, one other therapist told me the reason my massage actually started late with her was not because they were backed up with the schedule, but because this time cutting therapist was busy goofing off talking with people! Kind of annoyed me, if true. I think whenever her schedule is off, she cuts people's times short to make it up, regardless of the reason.

That sounds like someone who doesn't want to work. That ain't fair. I always appreciate someone who shows up a little early. Often, if they're early, I'll go ahead and start them early. I NEVER cut someone's time short to make up for lost time. You should not have to put up with that.

Cheers,
~Jyoti