Is it necessary

[fenwick]

What is the ettique on sending thank you's?
Most of my regualr clients either gave me gifts or extra tips this holiday season. I gave client gifts also. Should I send a thank you to each or is the exchange enough???

 

[sweetsonia]

Sandyolmt,

I send "Thank You"'s whenever I want to make an extra impact. I send all of my first-time clients a handwritten thank you note and enclose a "frequent flyer" card that they get initialed each time they visit (6 times earns a free 7th) and that lists my referral rewards on the back.

Then anytime a client does something special (like a gift) I send a handwritten thank you. I have to qualify that by saying that I wouldn't send a written thank you for a tip - ever. Tips are for services rendered or for going above and beyond, etc. and don't require anything more than the initial, verbal thanks. Gifts are tokens of appreciation or affection that show the person went out of his way to choose, purchase and deliver his sentiments materially. And you should do the same by sending a card.

 

[Dragonsking91]

Good question. I've given all of my clients a small gift this month. Some have also given me small gifts or bigger tips than usual. (I work with seniors, I've had lots of $2 Christmas tips ) I was wondering, too, and thinking I should send them each a thank you note. As far as normal etiquette, I really don't know - but I think just the specific clientele I have, they will love and appreciate getting the thank you note. With younger clients in a more normal massage setting, I really don't know what I'd do!