Pakages

[smallvoice85]

I had one of my regular clients come to me today and ask if I do pakage deals.  And this is the type of client you want to keep happy.  She has been getting massage for about 14 years and stays with her massage therapist.  Since she starting doing massage she has only had two other massage therapist.  One retired and one moved to far away for her to go see her.  I have seen her every other week for the last 2 months.  She has never missed an apointment, nor has she ever been late for one.  She has infact refered someone to me, and wants more cards to pass out when I get my new ones.  She fallowed me through the move I recently made with no complaints.  Annyways....She asked about pakages, she said that the other therapists that she went and saw did them and wanted to know if I did them as well.  She also made the comment that she liked comming every other week but it was beggining to get a little to expencive now.  What I wanted to know was how should I go about doing this?  At first I thought about doing 20% off but after doing the math I only pocket 37$/her 90min massage.  Math: $65 - $13 (the 20%) = $52 from client.$52 - $15 (room rental fee) = $37 going into my pocket.  Am I being to petty?  Should I do this to keep a client happy? Who may turn into one of those Angle Clients.Sorry for the long post! And THANKS IN ADVANCE  ;D

 

[Mommy to be - May 16]

I agree, you have to decide this on your own.  I do but it's not a big discount, a package of 5 gets $20 off the fifth visit.  I think you have to decide what your client needs and keep them coming back.One other thing I do with my regulars is surprise them on occassion with a free massage.   Good luck!

 

[lovelove11]

How about buy 4 and get the 5th one 1/2 price? If she is coming every other week now but has to drop it to every 3 weeks you will be losing money so I think coming up with a package that works for you is to your benefit to keep this client coming as often as she does.  From my figures right now she is paying $65, you are paying $15 of that for rental so right now every massage you give her is worth $50 to you. If you sell her 4 at the $65 and one at say $20 off ($45) you will still be making $30 on the 5th massage. I would say that is worth keeping her coming back as often as she does.  

 

[FeveDrercor]

Pakages

Here is what I do, It works great for me, but it comes down to what you want.5 = 5% savings10 = 10% savings15 = 15% savings20 = 20% savings25 = 25% savingsMost of my clients do the 5 or 10 package, but they are ones that come a few times a month like the client you are talking about. I do have a client that I see a more often, one week it may be 2 or 3 times another week it may be just once, just depends how she is doing. She buys 25 at a time.This works great for companies looking for a nice employee gift also.

 

[laracroft79]

Pakages

My clients like it a lot

 

[FireElementNinja]

Pakages

Yeah Randi, I like this discount scale too. Thanks for sharing.

 

[Amrud the Tacosupremo!]

Pakages

I don't object to packages - everyone is looking for a deal, but you need to get something out of it too.We have done buy 5 get #6 free or buy 8 & get #9 &10 free, but you have to buy them up front. That is what we get out of it - the use of their money for up to a year and the chance they won't use one of the services in that time frame.Doctors do give bulk rates - to the insurance companies. YOu can also save up to 30% by pre-tax payments to a medical savings account, FSA or the like. That is paying up front to get a discount since you can't spend the $ elsewhere.

 

[BLam]

Pakages

I offer a buy 6 get 7th free, and it's well liked buy the clients that do it- you just have to be careful not to spend all the money at once.I also randomly give free massages to my clients that are not on the pre paid program, and offer 10.00 off their next massage for reffering some one to me.Some times it's hard to always be giving something away- but from my experience the more you give the more you get, as long as it comes from your heart .I think in the end you just have to be comfortable with whatever options you give to your clients.One good regular client can almost build your whole parctice. So always treet your clients the you would want to be treeted and you should do great ;D