Schedule@B&S

[Little Miss Missy]

Sometimes, guys, although it seems simple to post and host a schedule for 30

girls at an MP, it can really be difficult when many girls are new to the spa

for their first shift and they don't show up. Or they went home early for the

day. Or they were not feeling well and left early. Or they get fired. Or suddenly

girl A switches with girl B the evening before. Or a regular mpa doesn't show

up for her shift. Or a regular mpa can't find babysitting and is coming in late.

Or a regular mpa has a family emergency and has to leave right away. Or the mpa

still has not returned from her holiday and is currently a.w.a.l.

Now you have all these customers who have been told by the internet that
certain mpa's are in when they are not. Customer gets to the spa, maybe he drives

an hour like some of you have said in other posts, and your appt. is not going to

happen because the mpa is not there. Naturally, you are upset. Where as the

chances are that if you had phoned to book your appt. most of these appointments

would not have been made and you would have been told that your mpa for

whatever reason, it not available. By booking by phone and confirming your

appt. just before you leave, your chances of having a no show appt. is very slim.

I agree that it is very good business to have schedules on line but some spa's

do not have the interest in becoming internet proficient. Most spa's who have

their schedule on-line are also the ones actually changing the information themselves

to keep it up to date. Other spa's do not require so many changes to the schedule

because they have a strict policy with their attendants about not switching shifts,

or calling in ill too often etc...Other spa's have less strict rules and allow their

attendants more leniency with their work. It may seem simple to you guys to make

a schedule and adjust it accordingly, but if you ask any manager, they will tell

you how long it takes to make a schedule that is accomodating for girls, customers,

and the MP itself. There has to be a good mix of different girls for the customers,

shift's where the girls personality compliment each other for less problems,

shift's that have reliable girls to arrive on time or at all. Shifts that have popular

girls and some not so popular for walk-ins.

There are many business' in today's day and age, with the increasing use of the

internet, that I still cannot know their schedule on-line. I never know when my

bank manager is in, her schedule in not on the internet, I have to call. I don't know

when my favourite hairdresser is in, I have to call. I have to call to see when my

insurance agent is in and when I can see him, and I still have to call my doctor's

office to find out my doctor's schedule. If any business should have on line

schedule's, it should be those professions! However, there is a fight for your

MP business, as there certainly are less and less MP's these days than before.

Having all their info on line, is a great business asset, but not everyone has

the interest in doing so. Maybe because of the above posted scheduling conflicts

that some spa's have!

 

[Stan P]

I really don't like calling....

Just for the fact that I have a bad memory...

If one of my regulars is working then it isn't so bad... but when s/he starts listing names that I don't know then I have to keep asking and them to repeat what they said and list their attiributes.
Not so bad when I call at home then I just write down the names (and cross reference through massageplanet.net) but if I'm on the street and there's back ground noise I always have trouble.

I always feel like I'm taking up their time but I guess they're used to it and I should not feel bad about asking them questions.

 

[I am Poppy: TTC #2]

First off what's with the double spacing? Secondly your spa and pretty much every other spa has schedules posted. I understand your reasoning as it makes sense, but for business reasons, I find it more appealing to look at a schedule, see that my sliding partner in crime is working and then call to confirm she or Paul is there and then book her or Paul for the session. Nice and easy.

Kudos to Steph for keeping B&S up front and centre. She is quite the marketeer.

 

[KAL]

Just checking to see if the website is up yet ???

 

[hustla_honeyz]

Perhaps it is true that pretty much every spa you go to has schedules
posted. I would guess may be 10% of all of the spas in GTA provide a
schedule. Even if I only count spas with a webpage I believe those
without a schedule still make up as much as 40% of all.

I too would find a posted schedule convenient. But since I
have to call anyway to confirm the shift of my regular
it is not a cause for vehement complaint to me.

Whenever the issue of the absence of a schedule with B&S
was brought up a barrage of negative remarks
would inevitably follow. I never understand all this fuss
when the same complaint could be made of Alpha Care.
Someone would say that is because B&S is a better spa than AC
and hence the higher expectation. But then AC seems to have
little trouble competing with other spas. Perhaps B&S should just follow
AC, raising the door fee to $60 and treat their MPAs like shit to increase
their turnover rate. That would fend off all the complaints.

 

[Melorious]

I have no idea why my computer is double spacing my posts. It never used to. I
never asked it to and it only does it periodically. Like today, it is not doing it. Even
during the middle of that post, it started to go back to single spacing. I think
Sheik is f**king with me.
Body and Soul is not my spa but one of the Manager's is an old friend of mine.
When I seen the thread awhile ago, I asked the same question: Why no schedule?
So I passed the info along to you guys. Regardless, I understand how an on-line
schedule makes it easier for some. Everyone has different ways to conduct their
day and it's business. Some people do everything on-line, others still use
the good old yellow pages, 411, fold out maps, and the telephone. I'm in the latter,
I check everything I need to know on-line at one time and I used the old-fashioned
method the majority of the time. I stand back from my computer every time I have to boot it up. It whistles, alarms, flashes and is constantly either shutting down or telling me it's just tired and what I'm doing is not important anyway. lol.
Which is why I could throw my computer out the
window when I have a problem because me and computers do not get along well. lol.

 

[dreamofjeanie24]

Waiting eagerly

 

[USMCwife]

Let me start by saying what I said do not apply to B & S. Merely pointing out we're not the only one using web facilities.


It depends. Busiest time is for bust. But when LE target for ticket infraction or heard on massageplanet.net particular MPA provide the extra-extra then web is a handy resource.

Licensed is no guarantee and limits depends on how desperate the quota.

Sometimes MP refused to say over the phone who's working, as they suspect you sound like LE trying to get info. Of course there are Bail & Switch places that lure you to MP in hope you go with another girl as you're in heat.

 

[theGR8shazam]

As a final try, I ask management what is the real reason under them being so oppose to the online scheduling and that's what I got:They are scared that MPA will not attend their shift on occasion and customer that looked online will argue with reception about the inaccuracy of the internet info on website.That could happen as well when someone call and book an appointment by phone,MPA could call in sick few hours before her shift and they would have to deal with the same reaction only different scenario details(phone versus online).I think the issue here is more the lack of having a computer person reliable enough to take care of the weekly scheduling changes(IMO).I was willing to take on the responsability of posting the changes every week but was politely ask to give it a rest,it will not happen.I truly believe in the power of marketing the internet as to help grow a bizz and save time.It's a free convenience that everyone should take advantage of...even B&S.BTW NorthPole my site is finally up and my schedule(only mine!)is on there too.I guess we can call this battle*lost cause*

 

[jrd_t]

Why doesn't somebody with spare time just call B&S and then put it on a website? It'll probably only take 5 minutes a day.