things I have learned from "what do you expect?"

[theresa m]

1. make sure to LISTEN to my clients when they are expressing their needs.
2. although I have a table warmer, my room tends to stay cool. Table is quite toasty, but maybe provide some cozy socks for cold feet?
3. GET ON my table occasionally, look around, from a clients prospective, see what stands out, good and bad.
4. Id like to say Im good about not talking, but some clients get me going, almost like thats what they come in FOR...to have someone to interact with. I will still take that client by client, make sure I know what theyd like b4 the session.
5. Im considering a suggestion box of some sort? Im not sure how that would work...I get feedback from my folks, but maybe theyd be m ore comfy sayign something anonymously.
*that was a good thread, it got me thinking about how to improve my clients visits. Anyone else?

 

[Pompal 09.]

I use heated booties for folks like me who's feet NEVER seem to warm up. I also have a table warmer. Here's a link to the booties:

Electric Heated Booties

I got mine at massagewarehouse, but their site is not loading right now.

For the booties I got a pack of 12 GIANT tube socks and cut off the top elastic portion so they are easy to slip over the feet. I will put a ton of cream on their feet, then the socks, then the booties. Then I just wash the socks with my laundry.

Not everyone uses the booties. I will usually offer them to people who's feet feel cold to the touch. But some men who's feet feel cold to the touch prefer it that way. Or maybe they just don't want to wear something called "Booties" ! ha. never thought of that. Maybe next time I offer them to a man I will say "heated socks" or something.

 

[Bubbles DeVere]

I too started thinking about how my I can talk during a massage - I take it client by client, and some clients really get me going too - some have said that visiting is one of the things they really look forward to along with their session, and they know about me and my life just as much as I know about their life.
At the same time there are some clients I have had for years and we barely know a thing about each other - because they like to zone out and I dont offer anything up becuase I sense that. But it did get me thinking....maybe I take that for granted a little too much and am too comfortable with some clients. Thanks to that post I have made a concious effort to be even more so tuned into what they are wanting - maybe they are blabbering just because I am too, and they really just want to my to shut up LOL. I'm glad that came up in the post.

I LOVE the booties idea, Ive heard it here before but for some reason its like the first time now...."oh YEA! I should totally DO THAT!"