Give your head a shake. The guy posted non stop, over 50 posts yesterday afternoon, almost always the same thing, spa had gone downhill since whoever left, or similar. About one a minute for hours, something is off with the guy, and for some reason he went on a troll mission. Too many great spas he felt the need to disparage, and when someone has nothing good to say about anyone, that says more about them then anyone else. E & M is a great spa, the boss is the brightest lady in the industry and she carved out a niche based on her own skills and trained a great roster. Twerps shouldn't project their problems onto Icons.