I've always called from outside, asked for Gigi, and by what is apparently some miracle according to you guys, have managed to get her on the phone every time. Then I just say are you available right now, she says yes and I said okay I'll be up in 5 seconds. I have good luck calling ahead. I also tend to go earlier in the day then most, I'm usually a morning, early afternoon guy. That might affect my chances too?